Check the connection between the mobile device and the Wireless Blood Pressure Wrist Monitor. You may need to exit the app, re-connect the Blood Pressure Monitor and start the App again.
If you receive a connection error message or have trouble connecting to your Blood Pressure Monitor with your compatible device, follow the steps below:
For iOS device:
Go to your Bluetooth settings and turn off Bluetooth.
Reboot your iOS device by pressing the power button until you are prompted to slide to power off.
After the reboot cycle has completed go ahead and power on your iOS device and enable Bluetooth.
Press the “START/STOP” button on the wrist monitor for 3 seconds until the Bluetooth indicator begins flashing.
Proceed to launch the iHealth My Vitals App to sync your measurements.
For Android device:
Go to your Bluetooth settings and unpair the BP7SXXXXXX from your Bluetooth list.
Turn Bluetooth off and reboot your Android device. After the reboot cycle has completed proceed to enable Bluetooth.
After the reboot cycle has completed go ahead and power on your Android device and enable Bluetooth. Proceed to pair the Blood Pressure Monitor again in the Bluetooth settings and launch the iHealth My Vitals App to start measurement.
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IMPORTANT ANNOUNCEMENT
To Whom It May Concern,
It has come to our attention that there is some false information regarding the price of iHealth Covid-19 Antigen Rapid Test (the "Kit") in the U.S. market.
We, iHealth Labs Inc, hereby clarify that we and our authorized distributors are the only organizations in the U.S. that may legally sell and distribute the Kit under FDA EUA. Also, our manufacturer will NOT supply to any other organizations in the U.S. except for iHealth Labs Inc.
Please be cautious of the following situations:
When the seller offers the pricing below market rates;
When the seller claims that they can import iHealth tests directly from China.
Below is a list of iHealth’s authorized distributors (in alphabetical order):
Biolabs International LLC / GriffMaier LLC
Concentric Health Alliance Inc
Eighty6 Medical LLC
Focus Industries Med LLC
GoToKnow LLC
MJM Sourcing LLC
Paramount Sourcing LLC (exclusively partnered with Office Depot)
Primal Elements
Sunshine Paper LLC / Marketing Promotion Image Inc
If you want to verify whether a seller not on the list is authorized to distribute iHealth tests, please contact us at legal@ihealthlabs.com.
