The Wi-Fi symbol doesn’t appear on the scale display
Make sure the mobile device is connected to a router on the 2.4 GHz network only. The scale will not work with a 5GHz network. Make sure the MAC address is not filtered by a router. Follow the steps “Set up the scale’s Wi-Fi connection” in the Quick Start Guide.
It has come to our attention that there is some false information regarding the price of iHealth Covid-19 Antigen Rapid Test (the "Kit") in the U.S. market.
We, iHealth Labs Inc, here by clarify that we and our authorized distributors are the only organizations in the U.S. that may legally sell and distrubute the Kit. Our manufacturer will not supply to any other organizations in the U.S. except for iHealth Labs Inc. We expressly reserve the right to pursue any and all available legal and equitable remedies including instituting formal litigation proceedings.
If you have any questions about our authorized distributors or prices, please feel free to contact firstname.lastname@example.org.