If you are experiencing Bluetooth connection difficulties or unusual behavior on the iHealth Wave display, you can perform a basic reset on the tracker to reboot it. Connect the tracker to the charger and hold the button on the charger for ~8 seconds.

Factory Reset erases all your personal data from the Tracker, including any unsynced data. Please be sure to sync the Tracker by opening the App before performing a Factory Reset. You will not lose previously synced data in the App and the cloud.nnTo perform Factory Reset, go to the Set Up My Devices section in the MyVitals app and select your tracker.

We are constantly looking for ways to improve your iHealth Wave experience. From time to time, we update the device firmware to enhance product performance. When a firmware update is released, a notification message will pop up in the App. Follow the onscreen instructions to complete the update.

Your Tracker will reset each night at midnight, and all of your data will reset to zero. Your minute-to-minute data will be stored in your Tracker for up to 14 days without syncing. Daily syncing is recommended.

Silent alarms can be set up in the App. Silent alarms wake you gently—and without disturbing your partner—by vibrating softly for duration of 40 seconds.

Swim tracking works by detecting your swim style, stroke account, and swim time. A beta feature also tracks the number of laps you swim.

The iHealth Tracker detects your body movements while you are asleep, such as tossing and turning, then converts that data into Awaken Times. Knowing your total Awaken Times can help you better understand the quality of rest that you are getting.

The tracker detects your sleep automatically and will analyze your motion patterns throughout the night and turn these data into useful information, such as how long it took you to fall asleep, the number of times you woke up throughout the night, and how long you were actually asleep versus merely lying in bed.

The tracker can store up to 14 days of data. Data over 14 days will delete automatically.

When you walk or run continuously for more than 10 minutes, tracker will generate a summary report with step, distance, calories, and duration information 5 minutes after completing workout.

It is safe to wear the Tracker during these rigorous activities, and the Tracker will record your step count from these movements. However, the calorie count may not accurately reflect the intensity level of activity performed. For the most accurate amount of calories burned, we recommend that you manually enter all non-walking and non-running activities type in the App.

You can set up the Idle Alarm in the iHealth MyVitals App. The Tracker will vibrate gently for approximately 4 seconds to remind you to get up and be more active.

The Tracker works best when the wrist is moving as part of the overall movement, and your foot makes contact with the ground, such as when walking or running. The iHealth Tracker is less suited for tracking resistance exercises such as weight lifting and yoga. Though it will capture data if worn during these activities, these types of motions are not recorded as accurately as running or walking.

The iHealth Tracker records calories burned from your activities throughout the day, and your Basal Metabolic Rate (BMR), which is the amount of calories burned while at rest (in other words, the energy expended to sustain your regular body functions while you sleep). This calculation is based on your age, gender, height and weight. The Tracker displays the total calories you have burned since midnight each day.

Yes, you will have to be close enough for Bluetooth to be able to connect.

A daily sync is recommended but not required. The iHealth Tracker can record detailed data for up to 14 days between each sync. Daily syncing only takes a few minutes; however, the more data stored, the longer it may take to sync.

To sync data from your Tracker to the App, you must have an active Internet connection and Bluetooth must be turned on.

To sync the Tracker, simply open the App and tap on the ”sync”

If your mobile device is connected to the Internet, your data will be uploaded to the iHealth Cloud as well.

You can only have one Tracker linked to one iHealth MyVitals account at a time.

When you first get your tracker, you should fully charge it (about 2~4 hours). To charge, connect the USB end of the charger to your usb charger and the magnetic end to your tracker. Align and attach the magnetic dots from the charger to the tracker.

Yes, the Wave is waterproof up to 50m.

The Tracker can be worn one of two ways: on your wrist, or on your waist with the clip provided.

The iHealth Wave is optimized for walking, running, and everyday lifestyle activities. It gives you an idea of how active you are, in general, by tracking total activity throughout the day and calories burned from your activities. It also tracks your sleep patterns and helps you get a closer look at your sleep efficiency over time.

The Tracker works with the free iHealth MyVitals app, which has personalized health tools to help you get the most out of your data and better manage your health goals.

The iHealth Wave uses a 3-axis accelerometer that detects your motion patterns in three dimensions and converts that information to your steps taken, calories burned, distance travelled, and sleep efficiency.

The iHealth Wave is a Swim, Activity, and Sleep Tracker that tracks every step you take, distance traveled, calories burned, and sleep efficiency. Its silent alarm feature wakes you up gently without disturbing the person next to you, and the smart alarm feature helps you remember to be more active. A playful Activity Level feature motivates you to be more active for different levels of steps achieved. It connects with a mobile device via Bluetooth 4.0.

The iHealth Wave shows time of day, number of steps taken, distance traveled, calories burned, and daily activity level. It also produces activity reports when you walk or run continuously for more than 10 minutes.

If you decide to give the Tracker to someone else, simply sign in to App with the new account and follow the first time setup.

The wristband accompanying the iHealth Wave is made of patented thermoplastic.