Note:

The HS5 and the Vista Wireless Body Analysis Scales look identical, but are 2 separate models. If your scale has a QR code on the bottom of the scale or if the packaging states “iHealth Vista”, then it is a Vista (HS5S).

Wireless Body Analysis Scale

Device Compatibility

Apple iOS devices (requires iOS version 8.0 or higher)

iPhone 7/7 Plus
iPhone 6S/6S Plus
iPhone 6/6 Plus
iPhone 5S/5C
iPhone 5
iPhone 4S
iPad Air 2
iPad Air
iPad Mini 3
iPad Mini 2
iPad Mini
iPad Pro
iPad 4th Gen
iPad 3rd Gen
iPad 2
IPod Touch 6th Gen
iPod Touch 5th Gen

Android devices (requires operating system 4.0 or later)

Samsung Galaxy S7/S7 Edge
Samsung Galaxy S6/S6 Edge
Samsung Galaxy S5
Samsung Galaxy S4
Samsung Galaxy S3
Samsung Galaxy Note3
Samsung Galaxy Note2
HTC One M7
Motorola Nexus 6
LG Nexus 4
LG Nexus 5

User Manuals

User Manual

FAQ

Troubleshooting

Make sure the mobile device is connected to a router on the 2.4 GHz network only. The scale will not work with a 5GHz network. Make sure the MAC address is not filtered by a router. Follow the steps “Set up the scale’s Wi-Fi connection” in the Quick Start Guide.

Make sure the scale is powered on, and the Wi-Fi symbol is stable (not flashing).Make sure the mobile device and scale are connected to the same router.

Phone must be connected to 802.11b or g, not n, and a 2.4Ghz network. Router password cannot be longer than 32 characters and cannot contain “,” or “.” If your SSID is not broadcasted, your password cannot contain any numbers, symbols or capital letters. DHCP must be turned on. There could be many reasons that the Wifi connection is not being established.

Follow below instruction step by step to ensure a clean and complete set up.
1.Reboot your router by unplugging it for 10 seconds and then plug back in.
2.Go to iPhone/iPad/Android Bluetooth setting and delete the HS5 from the list by clicking on the blue “i” icon, or click on the device model name to remove it on Android.
3.Turn Bluetooth off and press the power button until you are prompted to slide to power off.
4.After the reboot cycle has been completed go ahead and power back on and enable Bluetooth
5.Remove batteries from HS5. Put them back in and press “Set” button next to the battery tray for 10 seconds.
6.Go back to iPhone/iPad/Android Bluetooth setting and reconnect HS5 via Bluetooth. Click on allow when you receive the Wi-Fi pop-up message. Proceed to launch the iHealth MyVitals App.

Make sure your router is powered on and the router settings such as “password” and “name” have not been changed.

Remove the batteries from the scale. Wait one minute and re-install the batteries. If the problem persists, replace with a new set of batteries.

Battery low. Replace all 4 batteries.

Remove the batteries, wait one minute and replace with a new set of batteries. If the problem persists, please contact iHealth Customer Service.

The current weight may be beyond the measurement range of 330 lbs or 150 kg.

This indicates a motion-related error. To try again, step off the scale and wait until the error display disappears. Place feet on the center of the scale and stand as still as possible. Avoid unnecessarily moving the scale.

Make sure the scale is connected to a router and the router is connected to the Internet.

The scale failed to detect body composition. Double check to make sure your profile information is entered correctly. Make sure you step on all four electrodes with bare feet and try again.

Make sure the scale is on “Set” status by pressing the “Set” button on the back of the scale.

Turn off and on your mobile device’s Bluetooth and re-pair the scale. If the problem persists, restart your mobile device before trying again.

The popup message will show up in a few seconds. Re-establish the Bluetooth connection if it doesn’t pop up.


Setup and Usage

Yes. Simply click the “Share” button and your data can be emailed to your family member or doctor through Excel, CSV, or PDF formats.

Once a personal profile is set up in the app, all measurement data is uploaded to the iHealth Cloud automatically.

Yes. You may choose pounds (lb), kilograms (kg), or stones (st) by moving the switch located on the bottom of the scale under the battery cover. You may also select measurement units in the “Unit Setting” on the app.

In order to get the most accurate readings, we recommend placing the scale on a hard, flat surface. The scale may give inaccurate readings on soft surfaces such as carpet.

Yes. The scale can be used without an mobile device after the first connection is established. However it may be necessary to use your mobile device (launch the app) at least once every 200 weigh-ins, as new measurements overwrite older ones stored in the Scale. When the Wi-Fi connection is re-established measurement data will be uploaded to your mobile device. 

Yes. You can set up multiple accounts in the iHealth MyVitals app.

You may use a soft (non abrasive) damp cloth to clean the glass plate of the scale. (Warning – use of an abrasive cloth can irreversibly damage the scale.)

The scale is not waterproof, but it should withstand normal wear. If it gets wet, wipe it with a dry towel. If it gets completely wet or dropped in water, take out the batteries immediately and dry completely.

The Scale can measure weight if you wear shoes or socks, but to get all nine body composition data points, it is necessary to step on the four electrodes with bare feet.

No. The scale will automatically sync measurements via Wi-Fi if you don’t take measurements directly with the phone.

Yes, you can continue to weigh in as usual. The weight results will be uploaded to your app as soon as the connection is re-established.

If your iOS or Android device is temporarily unavailable, you can still take the measurements. The Scale determines who the user is by matching the new weight with weight previously recorded in the Scale. If the new weight matches previously recorded weights of two or more users, the user will need to confirm his/her user identification. Tap the lower-left corner of the Scale to select the correct user number, and then tap the lower- right corner of the Scale to confirm.nnThe next time you use the Scale with an iOS or Android device, select the “Upload” button in the app to upload offline data to your personal account.

The Scale is configured to work with direct Wi-Fi sharing environments, such as your personal home connection. Public Wi-Fi requires additional authentication steps that are not currently supported by this product.

The iHealth Wireless Body Analysis Scale supports a router which is compatible with Wi-Fi IEEE 802.11 b/g standard and 2.4 GHz and supports WEP, WPA and WPA2 personal security modes.

The Scale can accommodate up to 20 users and store up to 200 measurements for each user. When each user’s memory is full, any new measurements will overwrite the oldest ones. Used in this way, the Scale is an ideal tool for families, fitness clubs and sports teams.

At the first weigh-in, the app will generate a user number and ask you to confirm. You also have the option to select from a list of available numbers. Your user number is saved in the Scale memory so that the Scale can identify you when you taking offline measurements.

Connect the Scale to your iOS or Android device, and go to “Set Up My Devices”, choose your device and you will see the option of turn on/off both auto connection and offline measurement.

Athlete Mode can be used by individuals who are involved in intense physical activity of approximately 10 hours per week and who have a resting heart rate of approximately 60 beats per minute or less.

No. People with pacemakers are strongly advised NOT TO USE the Scale.


Product Information

It is important to know one’s visceral fat rating because research shows that even if your weight and body fat remains constant, as you get older the distribution of fat changes and is more likely to shift to the trunk area, especially in post-menopausal women.nnRating from 1 to 12: Indicates you have a healthy level of visceral fat. Continue monitoring your rating to ensure that it stays within the healthy range.nnRating from 13 to 59: Indicates you have an excess level of visceral fat. Consider making changes in your lifestyle possibly through diet or exercise.

Daily Calorie Intake (DCI) is the sum of calories for basal metabolism, daily activity metabolism (activities including daily household chores), and diet-induced thermogenesis (energy used in connection with digestion, absorption, metabolism, and other eating activities). It is an estimate of how many calories you can consume within the next 24 hours to maintain your current weight.

Losing 1 pound requires that you burn approximately 3,500 more calories than you consume. Your estimated daily calorie budget is the number of calories you should consume in order to create the deficit required to achieve your goal. It is computed using two factors:

An estimate of the number of calories you burn each day
The number of pounds you are attempting to lose per week

For example, if you are attempting to lose one pound per week and you normally burn 2,500 calories per day, your daily calorie budget would be 2,000. This number is computed as follows:

Weekly calorie deficit required to lose one pound = 3,500
Daily calorie deficit = 500 (3,500 divided by 7)
Daily calorie budget = 2,000 (2,500 minus daily calorie deficit of 500)
The reliability of this method is contingent upon an accurate estimate of your daily calories burned.
The estimate may therefore be inaccurate for a variety of reasons (e.g. more or less active metabolism than normal or more or less daily occupational activity than normal).

The number of calories you burn each day at rest is estimated using a standard formula based on height, weight, age and gender (the Mifflin equation). This equation produces what is known as a resting metabolic rate (RMR). The Mifflin equation provides a good approximation of RMR for most people; however, individual metabolisms can and do vary. Your daily calories burned are estimated by multiplying your RMR by your personal activity level (PAL). The Mifflin equation assumes that one’s PAL is sedentary to light (e.g. a typical office worker). This PAL corresponds to the following set of daily activities:
Sleeping – 8 hours
Personal care (dressing, showering) – 1 hour
Eating – 1 hour
Cooking – 1 hour
Sitting (office work, selling produce, tending shop) – 8 hours
Driving car to/from work – 1 hour
General household work – 1 hour
Light leisure activities (watching TV, talking) – 3 hours

iHealth Wireless Body Analysis uses four electronic sensors, as well as a set of proprietary algorithms to measure body composition. By standing still on these sensors with bare feet, the scale can accurately measure 9 different body components. Data is displayed on the scale, and automatically sent wirelessly to the free iHealth MyVitals app, which has personalized health tools to help you get the most out of your data and to better manage your health goal.

The iHealth Wireless Body Analysis Scale measures 9 different components including body weight, body fat, lean mass, muscle mass, bone mass, body water, daily calorie intake (DCI), and visceral fat rating.

In physical fitness, body composition is used to describe the percentages of fat, bone and muscle in human bodies. Because muscular tissue takes up less space in our body than fat tissue, our body composition—as well as our weight—determines leanness.

Body fat percentage is the amount of body fat as a proportion of your body weight. Reducing excess levels of body fat has shown to reduce the risk of certain conditions such as high blood pressure, heart disease, diabetes and cancer.

Muscle mass is the total weight of muscle in your body. The muscle mass includes the skeletal, smooth, cardiac muscles and the water contained in these muscles. Muscles play an important role as they act as an engine in consuming energy. As your muscle mass increases, your energy consumption increases helping you reduce excess body fat levels and lose weight in a healthy way.

The iHealth Wireless Body Analysis Scale is a FDA and CE approved device. It meets the rigorous accuracy standards set by the governing bodies in the USA and Europe.

You will see your weight and body fat percentage on the scale display at each weigh-in. You can also see all the body composition data instantly if the app is launched while the measurement is taking place.

No, we strongly advise against use for pregnant women.

BMI, or Body Mass Index, is a heuristic measurement of body weight based on a person’s weight and height. Body Mass Index is defined as the individual’s body weight divided by the square of his or her height when using the unit of measure kg/m².

Body fat percentage is the amount of body fat as a proportion of your body weight. Reducing excess levels of body fat has shown to reduce the risk of certain conditions such as high blood pressure, heart disease, diabetes and cancer. The following tables indicate healthy body fat percentage ranges for both women and men.

Bone mass is the level of bone mineral content found in the body. Research has shown that exercise and the development of muscle tissue are related to stronger, healthier bones.

Body water percentage is the total amount of fluid in a person’s body expressed as a percentage of their total weight. Water plays a vital role in many of the body’s processes and is found in every cell, tissue and organ. Maintaining a healthy total body water percentage ensures that the body functions efficiently and reduces the risk of developing associated health problems. Healthy ranges: Female: 45-60% & Male: 50-65%

Visceral fat is also known as abdominal fat, organ fat or intra-abdominal fat. Visceral fat is located inside the abdominal cavity, packed in between organs such as the stomach, liver, intestines, or kidneys. Visceral fat is different from subcutaneous fat (underneath the skin) and intramuscular fat (interspersed in skeletal muscles). Fat in the lower body, as in thighs and buttocks, is subcutaneous, whereas fat in the abdomen is mostly visceral. Visceral fat is likely to cause visceral fat syndrome or other lifestyle-related diseases. Men or post-menopausal women are more prone to accumulation of visceral fat.

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