Check to make sure that all of the batteries are inserted and the polarities (+ and - ) are facing
Possible cause: The Scale failed to initialize.nnSolution: Remove the batteries, wait for one minute and then reinstall them.
Possible cause: Maximum weight of 400 lbs has been exceeded.
Possible cause: Bluetooth connection error.nnSolution: Reset the Bluetooth connection by removing the batteries and turning back on again.
Possible cause: Scale memory access error.nnSolution: Remove the batteries, wait one minute, then reinstall.
Firmware update error. Try connecting to the MyVitals app again and re-updating the firmware.