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iHealth Lite

Device Compatibility

Apple iOS devices (requires iOS version 8.0 or higher)

  • iPhone 7/7 Plus
  • iPhone 6S/6S Plus
  • iPhone 6/6 Plus
  • iPhone 5S/5C
  • iPhone 5
  • iPhone 4S
  • iPad Air 2
  • iPad Air
  • iPad Mini 3
  • iPad Mini 2
  • iPad Mini
  • iPad Pro
  • iPad 4th Gen
  • iPad 3rd Gen
  • IPod Touch 6th Gen
  • iPod Touch 5th Gen

Android devices (requires operating system 4.0 or later)

  • Samsung Galaxy S7/S7 Edge
  • Samsung Galaxy S6/S6 Edge
  • Samsung Galaxy S5
  • Samsung Galaxy S4
  • Samsung Galaxy S3
  • Samsung Galaxy Note3
  • HTC One M7
  • LG Nexus 4
  • LG Nexus 5
  • Motorola Nexus 6

FAQ

Troubleshooting

Batteries low. Please replace all 4 batteries.

Firmware update error. Try connecting to the MyVitals app again and re-updating the firmware.

Possible cause: Scale memory access error.

Solution: Remove the batteries, wait one minute, then reinstall.

Possible cause: Bluetooth connection error.nnSolution: Reset the Bluetooth connection by removing the batteries and turning back on again.

Possible cause: Maximum weight of 400 lbs has been exceeded.

Possible cause: The Scale failed to initialize.

Solution: Remove the batteries, wait for one minute and then reinstall them.

Check to make sure that all of the batteries are inserted and the polarities (+ and – ) are facing the correct way in the battery the scale.

Setup and Usage

Yes. We recommend against standing on the edge of the scale, or using it on a tilted or wet floor. Be sure that the surface of the scale is clean and dry before using. Note that the scale should also not be used by anyone who cannot stand still without assistance.

Yes. The scale can be used without an mobile device after the first connection is established. However it may be necessary to use your mobile device (launch the app) at least once every 200 weigh-ins, as new measurements overwrite older ones stored in the Scale. When the Wi-Fi connection is re-established measurement data will be uploaded to your mobile device. 

In a normal environment (without high electromagnetic interference), the mobile device can be used within 16.4 feet/5 meters of the scale.

In order to get the most accurate readings, we recommend placing the scale on a hard, flat surface. The scale may give inaccurate readings on soft surfaces such as carpet.

You may use a soft (non abrasive) damp cloth to clean the glass plate of the scale. (Warning – use of an abrasive cloth can irreversibly damage the scale.)

Yes. Each user has to log in his or her own account when taking measurements.

The iHealth Wireless Scale requires four 1.5V AAA batteries. Rechargeable batteries are not recommended for this product.

The scale is not waterproof, but it should withstand normal wear. If it gets wet, wipe it with a dry towel. If it gets completely wet or dropped in water, take out the batteries immediately and dry completely.

Product Information

The iHealth Wireless Scale measures weight and BMI through the free iHealth MyVitals app that has personalized health tools to help you get the most out of your data and to better manage your health goal.

The measurement range is 11-400lb, or 5-182kg.

BMI, or Body Mass Index, is a heuristic measurement of body weight based on a person’s weight and height. Body Mass Index is defined as the individual’s body weight divided by the square of his or her height when using the unit of measure kg/m².

Still need help?

1-855-816-7705
Mon – Fri: 8:30AM – 5:30PM PT

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