How to allow camera and microphone access in Safari on a iPhone
You device must allow Safari to use your camera or microphone in order to complete the Verified COVID test virtual appointment. To allow this access, follow the steps below:
1. Tab “Settings” on your iPhone.
![Settings](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2610-1647973938901_1200x.png?v=1647973940)
2. Scroll down and tap “Safari”.
![Safari](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2613-1647975685551_1200x.png?v=1647975706)
3. Locate “Camera” and “Microphone”.
![Camera and Microphone](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2614-1647975685549_1200x.png?v=1647975703)
4. Ensure your camera & microphone are set to “Allow”.
![Camera Settings](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2615-1647975685547_1200x.png?v=1647975700)
![Microphone Settings](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2616-1647975685546_1200x.png?v=1647975697)
5. Return to “Safari” settings and make sure that “Request Desktop Website” is turned OFF.
![Request Desktop Website](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2617-1647975685545_1200x.png?v=1647975694)
![All websites off](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2618-1647975685543_1200x.png?v=1647975691)
6. Return to your appointment page and tap “Try again”.
![Return to appointment page](https://cdn.shopify.com/s/files/1/0428/9406/5826/t/2/assets/group-2620-1647975685541_1200x.png?v=1647975686)