Support iHealth Thermometer Andrew Hu
- Thermometer readings should be regarded as a reference. Do no attempt self-diagnostics or self-treatment using the temperature readings. Please seek professional medical advice when necessary.
- There is no absolute standard for human body temperature. Knowing your own normal body temperature range is important to accurately determine if you have a fever.
- Make sure that the forehead of the subject is free from sweat, cosmetics, dirt, or grease before measuring.
- Patients should not drink, eat, or be physically active before/while taking a reading. Wait 30 minutes before taking a measurement. Temperature readings taken when a body is in a state of stable equilibrium is more accurate and useful as a reference.
- Do not take temperature measurement over scar tissue, open sores or abrasions.
- Do not measure body temperature from scar tissues on the forehead as such tissues will affect temperature conduction of the body.
- If there is a temperature difference between the thermometer storage area and the new ambient environment around the forehead, please let the thermometer sit within the new environment for 30 minutes before taking the measurement.
- Do not measure body temperature immediately after consuming a drug that raises body temperature. Temperature readings taken at this time will not be accurate.
- It is normal for readings taken from continuous measurement to fluctuate within a small range. During continuous measurements, the subject’s body temperature may be transmitted to the thermometer, affecting measurement accuracy. We recommend taking only up to 3 continuous readings within a short period.
- Do not directly face the sun or an air outlet of an air conditioning or radiator device during the measurement as this will cause changes to the forehead temperature. Measurements should be taken in a stable environment where possible.
- Do not measure body temperature in an environment with strong EM interference (examples include places close to a working microwave, induction cooker, or cellphone in-use) as EM interference may cause errors in the reading or even device failure.
- This product should be considered a personal device. Clean and sanitize the product properly to prevent cross-contamination.
- To clean a dirty thermometer probe, gently swipe the probe using a cotton swab dipped in 75% alcohol. Let the cleaned thermometer sit for at least 15 minutes before taking more measurements.
- This infrared thermometer meets requirements established in ASTM Standard (E1965-98) Except of clause 5.2.2. It displays subject’s temperature over a range of 89.6°F-109.2°F.
(2) About the product
- This product is a precision device. Return the product to its original packaging for proper storage after use. To ensure accurate measurements, avoid the device or probe contacting any liquid or droplets. Avoid tiny particles (such as dust or powder) falling into the probe.
- Avoid dropping or subjecting the product to external forces.
Do not disassemble or re-assemble the product on your own.
- Do not directly touch the probe with your fingers or blow on it. Measurements taken using a damaged or dirty IR probe may be inaccurate.
- Keep the product at a place inaccessible to children to prevent children from swallowing the batteries or small parts.
- Do not throw the thermometer or batteries into the fire to prevent explosions.
- Remove the batteries from the thermometer if the device will not be used for more than one month.
- If you are allergic to plastic/rubber, please don’t use this device.
- The materials (ABS, TPU, metal) of expecting contact with the patient had passed the ISO 10993-5 and ISO 10993-10 standards test, no toxicity, allergy and irritation reaction. They are in compliance with the MDD requirements. Based on the current science and technology, other potential allergic reactions are unknown.